DoD Common Access Cards provide secure authentication for military and civilian personnel. Understanding CAC setup, troubleshooting, and security prevents access problems.
Quick Answer: Keep CAC certificates current, use approved card readers, and follow proper PIN procedures. Most access problems stem from expired certificates or browser configuration issues.
CAC Setup Requirements
Install DoD root certificates before attempting CAC login. Use approved card readers with current drivers. Configure browsers to recognize CAC certificates properly.
Common Problems
Expired certificates prevent access until renewed. Locked PINs require reset at RAPIDS site. Browser updates sometimes break CAC functionality requiring reconfiguration.
Security Best Practices
Never share PIN or leave CAC unattended. Report lost cards immediately. Use CAC for authorized purposes only following DoD security policies.
